Fight every chargeback.
Keep every dollar you win.
ChargeShield assembles a reason-code-specific evidence pack for every dispute and submits it through Stripe for connected stores. Flat $49/mo. No 25% success fee. No contract.
A chargeback costs more than the sale
A chargeback costs you the sale, plus a $15–25 fee, plus a strike against your dispute ratio. Since April 2026, Visa's VAMP program counts fraud reports plus disputes against settled transactions at a 1.5% excessive threshold — though enrollment takes roughly 1,500 fraud-plus-dispute events a month, so the line that actually binds a small store is your processor's own, around a 1% dispute rate.
Most small stores either eat disputes or fight them by hand, badly. And the alternatives are priced for someone else: enterprise tools that won't publish a price at all, or a 25% success fee that stings hardest on big tickets.
25% success-fee tool: $125 gone.
ChargeShield Fighter: $0 marginal — covered by the $49/mo flat.
How it works
- Connect Stripe
Dispute webhooks reach us the moment a chargeback is filed on your Stripe account. Shopify and WooCommerce intake is on the roadmap. - We build the evidence pack
Order details, delivery proof, customer messages, your refund policy, AVS/CVC data — matched to the dispute's reason code, not one generic template. - Submitted through Stripe
Auto-submit is your choice and off by default — drafts first. Every case is tracked to its outcome in your case ledger. Missing evidence is flagged for you before the deadline — never silently skipped. - You see every outcome
Win/loss tracking lives in your case ledger — every dispute, pack, submission, and result on record. A ratio dashboard is on the roadmap.
Why ChargeShield
Flat pricing
Cost never scales with win value. The flat model wins harder as ticket size grows.
Reason-code-specific packs
Fraud, not-received, not-as-described, duplicate, subscription — each gets its own evidence spec.
No contracts, no minimums
Month-to-month, cancel anytime. Fighter disputes beyond 20/mo are queued with a Pro upgrade offer — no surprise per-dispute charges.
Honest ratio guidance
Visa's VAMP threshold counts fraud reports plus disputes — and only enrolls merchants at roughly 1,500 events a month. We explain the math that actually applies at your size instead of selling you a scary line.
Questions, answered honestly
- Do you guarantee I'll win disputes?
- No. Win rates vary by dispute type and evidence quality, and we publish no guaranteed win rate.
- Are you a law firm?
- No. We assemble evidence packs; we don't provide legal advice.
- What if I'm missing evidence?
- The pack flags every gap explicitly before the deadline. Missing items are reported — never silently skipped — so you can attach them in time.
- What happens over my dispute limit?
- On Fighter, disputes beyond 20/mo are queued and you're offered a Pro upgrade. No surprise per-dispute charges, ever.